Frequently Asked Questions

We proudly serve Roanoke, Virginia and surrounding communities including Daleville, Salem, Blacksburg, Christiansburg, Covington, and nearby areas. We're continuously expanding our service areas to better serve the community. If you're unsure whether your location is in our service area, please don't hesitate to contact us!

Getting a free estimate is easy! You can:

• Fill out our online contact form at janitorialservicepros.com/contact/
• Call our Roanoke office directly
• Request an in-person consultation for larger commercial projects

We'll get back to you within 24 hours with a detailed estimate and service options.

Yes, absolutely! Janitorial Service Pros is fully licensed and insured. We carry comprehensive liability insurance to protect our clients and their properties. All our team members are trained professionals committed to your complete satisfaction.

We offer flexible scheduling to accommodate your needs. We provide day, evening, and weekend cleaning services. For specific hours and availability, please contact us directly through our contact page or call our Roanoke office.

Yes! We understand that emergencies happen. Whether you need post-construction cleanup, spill cleanup, or urgent deep cleaning, contact us immediately at Info@janitorialservicepros.com or through our contact page, and we'll do our best to accommodate your emergency cleaning needs.

We use professional-grade, trusted cleaning products that are effective and safe. We also offer eco-friendly, non-toxic cleaning options for clients who prefer green cleaning solutions. All our products are carefully selected to deliver excellent results while being safe for your family, employees, and the environment.

Absolutely! We offer comprehensive eco-friendly cleaning services using non-toxic, biodegradable products that are safe for children, pets, and people with allergies. Our green cleaning solutions are just as effective as traditional products while protecting the environment.

Our deep cleaning is comprehensive and thorough, including:

• Baseboards and molding cleaning
• Inside cabinets and drawers
• Light fixtures and ceiling cleaning
• Wall and surface deep cleaning
• Carpet deep cleaning and extraction
• Tile and grout cleaning
• Window and blind cleaning
• Appliance cleaning (inside and out)

Yes! We have trained professionals and proper safety equipment for high-rise window cleaning on commercial buildings. Our team follows all OSHA safety protocols to ensure safe, professional results at any height.

Yes, we specialize in both move-in and move-out cleaning services. Whether you're moving into a new space and want it sparkling clean or preparing a property for the next occupants, our detailed cleaning ensures every corner is spotless and ready.

Pricing varies based on the type of service, size of the space, and specific cleaning requirements. We offer competitive, transparent pricing with no hidden fees. The best way to get accurate pricing is to request a free estimate tailored to your specific needs.

We can work with both contract and non-contract arrangements depending on your preference and service type. For regular cleaning services, we typically use service agreements to ensure consistent scheduling and pricing. We'll discuss what works best for your situation.

We accept multiple payment methods for your convenience. Contact us directly to discuss payment options and arrange the method that works best for you.

No hidden fees! We pride ourselves on transparent, honest pricing. Your estimate will include all costs, and we won't surprise you with unexpected charges. What you see in the estimate is what you'll pay.

Absolutely! We offer flexible scheduling including day, evening, and weekend cleaning to minimize disruption to your business operations. We'll work with you to establish a cleaning schedule that fits your business hours perfectly.

Yes! We have experience cleaning facilities of all sizes, from small offices to large industrial complexes, warehouses, and retail spaces. Our team has the equipment, expertise, and workforce to handle projects of any scale efficiently and professionally.

Yes! Every business has unique cleaning needs. We work with you to develop customized cleaning plans that address your specific requirements, traffic patterns, facility type, and budget. Our flexible approach ensures you get exactly what you need.

Yes! Post-construction cleanup is one of our specialties. After renovation or construction projects, we provide thorough cleaning to remove dust, debris, and construction residue, making your space move-in ready.

Yes! We take security and trust seriously. Our team members are carefully vetted professionals. We understand the importance of having reliable, trustworthy people in your business, and we maintain high standards for all team members.